social media
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Social Media Mishaps That Can Drive Your Campaign Into The Ground

Written By: Andy Morris With PR disasters fresh in everyone’s minds thanks to Pepsi and United Airlines, brands should be thinking about proactively building strong relationships with their audiences. At its core, social media is all about connecting with audiences, which makes it a great tool to use for these purposes. When it is not […]

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Chatbots- What Are They And How Are They Being Used

Everyone is talking about chatbots and for excellent reason. Chatbots are redefining the customer experience for brands while maximizing sales and support. What are chatbots? How are they being used? With Facebook and Microsoft investing millions into chatbot machine learning systems, it is worth pondering if chatbots are the future of marketing and customer service. […]

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The Present and Future Trends of Social Media That Will Dictate 2017

Written By: Anthony Weiner Social media is not all tech; to a large extent it’s about the people using the apps and websites to share their everyday likes, dislikes, and thoughts. If you think social media has reached its pinnacle of success, you are nothing but mistaken. Social media, to a great extent, is like a […]