Tag: customer service

Featured
Chatbots- What Are They And How Are They Being Used

Everyone is talking about chatbots and for excellent reason. Chatbots are redefining the customer experience for brands while maximizing sales and support. What are chatbots? How are they being used? With Facebook and Microsoft investing millions into chatbot machine learning systems, it is worth pondering if chatbots are the future of marketing and customer service. […]

eCommerce
What Ecommerce Startups Need to Know In 2017

Written By: Patrick Foster If you’re new to the world of eCommerce or starting your first side hustle in 2017, then congratulations – you have an exciting project ahead of you. Like any business, an eCommerce startup requires a lot of work, knowledge, and patience: not to mention a passion for your products. That being said, […]

Guest Post
5 Marketing Strategies That Will Double Your Social Followers

Written by: Alex Williams Probably the biggest challenge in today’s world of business and marketing is developing the strategies for building and retaining customer’s loyalty. Every prosperous business has a clear and effective marketing strategy. It will help you identify your customers, understand their needs and wishes, and above all, your marketing strategy will help you […]

Andre Bourque (SocialMarketingFella) is Editor Emeritus of Technorati.

He covers emerging trends and news in social, mobile, cloud, and related technologies.

Based in San Francisco, he can be contacted via his social channels and at: andrefbourque@gmail.com

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